20+ One-star reviews from entitled customers, plus responses from the restaurant owners: 'You have never eaten at our restaurant!'

Author image for Ben Weiss
Ben Weiss • Writer and Editor
Sep 17, 2025 4:00 PM EDT

There are a number of causes that can contribute to a bad restaurant experience, and it's not always the restaurant's fault. If only these entitled customers possessed a base level of self-awareness, then they might have the ability to look at themselves in the mirror and realize,  to quote Taylor Swift, "It's me! Hi! I'm the problem, it's me." 

Leaving a bad review is only necessary if a real injustice has been done, but based on this collection of one-star reviews left by these wildly out-of-touch customers, it's clear that these reviews end up saying more about the personality of the customer than anything about the quality of the establishments they attended. In fact, that's why in most of these cases, the restaurant owners were quick to respond to these reviews with clarifying context.

The truth of the matter is that, as entertaining as it may be to leave a scathing review, please only do it if it's necessary. These owners rely on their restaurants getting strong ratings for the health and security of their businesses. Exaggerating your experience for the sake of a "fun, eye-catching" review can do real harm to the future of these restaurants. That's why these owners were eager to defend themselves. It wasn't just about honor; it was about their ability to keep their establishments open. So, if you somehow find yourself feeling emboldened to after an unfortunate dining experience, take a moment to think twice before you post anything. Perhaps you had an unsatisfactory meal, but you can get over that quickly. It's not nearly as easy to get over a failing business!

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  • A woman looks up at a restaurant server as she receives her food order.
    via Unsplash+ (Getty Images)

    Image is representative only and does not depict the actual subjects of the story.

  • 5 reviews Bad Like Share Raymond's (Owner) It is unfortunate that you have posted such a terrible review, given that you have never eaten at our restaurant. You are our neighbor at Paris Jeweler. Btw, nice 5 star review you gave yourself.
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  • Walked in at 1020am for a bacon egg and cheese. I was told they were done serving breakfast. Seems Strange not to serve breakfast at breakfast. I kindly brought it up and was told not to come back. Horrible Customer Service. Don't worry, I wont come back. Julie B. and 27 others voted for this review Useful 12 Funny 19 Cool 5 Comment from Umberto M. of Park Italian Gourmet Business Owner • If I remember correctly, you were not kind at all. We can leave it at that. Regardless, our policy (which is
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  • *** 2 reviews 4 days ago Ordered a waffle to find a fingernail and a hair on my food, absolutely shocking customer service as i was told I would have to wait another hour to get a fresh one. I asked for a refund but never received one wouldn't send my worst enemy here 1 Response from the owner 3 days ago Our restaurant is not open yet so this is impossible. We open May 12th just incase anyone thinks this is remotely true
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  • 00000 Reviewed yesterday ☐ via mobile Ok The service was Good. The food wasn't good. (The lobster) We had a reservation at 19:00, and we came a little late and our table were given away after 10 minutes... although there were plenty of empty tables. Manager at Noa Seafood Restaurant, responded to this review Responded yesterday If you came late and your table was given away, how did you manage to eat the lobster that we dont sell ??
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  • Gaye Ryan 1 review Terrible service. Very condescending. Cakes were dry and unpalatable. Coffee was cold. Do not recommend this place!!! Response from the owner Hey Gaye, we thought you might write a bad review, but when your partner takes a cupcake off the wall, removes the topper, licks it, then places the licked topper back on the wall, we had to ask him to bring his licked topper and now dirty wall case to the front counter so that we could throw it out for him... We like to keep our store c
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  • 1 review The worst restaurant in Miami! Overpriced food and low quality. For tandoori dishes they use red or orange colorant. Murg 65 is disgusting-chicken under the bunch of chinese style sauce. Masala Chai it's just regular black tea with milk. Not authentic. Save your health and money. Helpful? Response from the owner You were recently fired from job for poor service and a lot of complaints from our guests.
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  • K 1 1 review Sat at the bar with my friend tonight for an hour & she never got served. Bartender was Like Response from the owner Your friend was intoxicated to the point of falling down, she was cut off it would have been serve her. to
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  • no customer, very slow, food not fresh! that is why no poeple here! 1 Response from the owner Okey, that's funny 1st Everyone in town loves us, we always serve great and fresh food. And 2nd, Mr you forgot to change your chinese surnames, and obviously, you are from the another Chinese restaurant in town trying to defame us. 3rd, faking good comment for yourself and defame is not gonna change the fact. So not appreciate your doing. This is SO RIDICULOUS TACKY of you.
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  • Had an awful experience with this restaurant. Ordered there 2 pizza, wings, and garlic bread deal for $28.99, however asked the employee to sub the one pizza for gluten free. Was called back 5 minutes later and told that the system crashed and that they needed to retake my order and that the gf option would be a $3.50 up charge. When my dad went to pick it up they tried to charge him over $60 for the order. I called back and was informed that they didn't do substations for there bundle deals. Wa
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  • A middle-aged bar manager communicates on the phone while looking at paperwork.
    via Unsplash+ (Getty Images)

    Image is representative only and does not depict the actual subjects of the story.

  • Treview SS 4 We showed up and waited a good 2 hours to sit and then another 3 hours to eat. the music was completely annoying and inappropriate and when I left my ears were bl ding. The waitress was a little smelly and when I asked her to put the Yankees game on she said she would but never did.. The food was cold and beer was warm, the only thing that I pleased was the condiments. Thanks and don't go here:)
    via youandmeandrainbows
  • (Owner) You didn't wait two hours. Our wait never hit more than 35 minutes. You never waited 3 hours for your food - our ticket times were around 20/25 minutes. We have 11 tables...it is virtually impossible to be inside this pub for 5 hours, haha...how Irish session music is inappropriate in an Irish pub makes you sound even more idiotic than you already do. Our server wasn't smelly...and who wants to watch the Yankees when they're 10 1/2 games out of first? There is not one single piece of thi
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  • 1 star Marcel recommend 1 hour ago . doesn't The young man behind the bar is very . We had to go because the electricity was too expensive for them. We had ordered several drinks and were working on our laptops. We have only been there for a short time. We asked before ordering if it was Ok for us to work on our laptops and use the wifi... The girls serving the drinks are very friendly. You 1 Comment Like Comment Share Hi Marcel, we are a restaurant not an office, we more than welcome guests to
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  • Have literally just returned from the restaurant, food was very average and the price was ok. We were just finishing up when a very large Cockroach ran under our table and across the floor! I captured it under a cup and took it straight to the waiter, he took it to the manager who insisted it wasn't his problem and was the fault of the restaurant next door. I insisted that I wasn't comfortable paying and would report it immediately, but he only got more insistent that it was not his fault and th
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  • ⭑⭑⭑⭑⭑ These people are crooks. VERY cheap. We ordered some food and got something else instead and a very little amount. at that. They care more about making money than pleasing their customers. Do NOT recommend at ALL. OVERPRICED! You ordered just one order of Chicken Tikka for 4 people! After eating almost all of it you came back and said the food wasn't enough". How could it be? That dish is only for one person. Let me remind you that when you picked up the carryout you made sure it was the r
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  • 0303 Maggot in the food and how disgusting the place looks inside. I can't imagine the amount of bacteria hidden inside. Business Manager Initially when i saw this review i was very worried that there was a problem in the kitchen. I asked the head chef, the line cooks, the dishwasher, and the servers if they knew what dish this was. Nobody could figure out what it was. The owner also tried to reach out to you with no luck. I looked at your previous yelps to get an idea of who i was dealing with,
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  • I never write reviews but this was so Horrible that I had to say something... The food was salty and pricy I had the turkey meal it wasn't turkey meat it was turkey ham. The meat was dry and spicy my 4 year old was starving, but could not finish. There aren't any sides if you want a side you have to pay extra for it is self service they don't even give you plates the chocolate wasn't good either... Honestly 4 of us 2 sandwiches two side of "meat" or make believe meat.... Oviously meat byitself i
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  • Response from the owner Actually...you had 2 brisket sandwiches, 2 beers, 2 sodas, 2 sides, 1/4 lb turkey, 1/4 lb brisket, 2 Chocolate truffles, and mole shot for 71.49. You were annoyed that you had to go to pick up window like everyone else does. You arrived 20 minutes before we close and are annoyed that we are sold out of chicken. You then left a disgusting mess like filthy pigs and departed without saying a word. We frankly would prefer you dined elsewhere. Meat by itself is utterly fantast
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  • L 1 review Ants crawling around everywhere, even when we moved tables. Did not enjoy the meal, asked for medium steak for it to come completely rare. We left quickly and I would never go back.
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  • Sol (Owner) Dear Mrs Thank you for your review. We regret you had a bad experience in our restaurant. Having a garden and an outdoor dining space it is normal that at this time of the year some little ants make their way into the restaurant. We can guarantee you, we don't have an ant infestation. As per your review, your request to change tables was accommodated by our Maitre D'. We wish you had also made it known to the Maitre D that the food was not to your liking, and we would have looked for
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  • Really great food, really grumpy service. Not family friendly. The restaurant was empty on a busy Friday night at 6:30. I think the owner should be more concerned about personal grooming and cleanliness of the restaurant than my children who weren't bothering anyone.
    via youandmeandrainbows
  • Response from the owner We apologize that we do not allow our dining room to be used as a playground. When kids are running around tables and screaming we kinda have to put a stop to it when the parents ignore it so they can have grown up conversation. We want all of our guests to have an enjoyable experience. We do offer all of our selections for carry out. Perhaps next time you come in on a Taco Tuesday (not a Friday night at 6:30 like you edited your review to show) we can make your food to g
    via youandmeandrainbows
  • This was a major mistake going here. We were very hungry and really looking forward to a good meal.after reading the reviews we thought it looked good, but wrong. The service was horrible, the cashier lady was so I complained because my husband and myself had only ordered and the bill was already up to 45.00 not counting my other two kids. The kids menu is horrible, my daughter wasted her food. There are no fries or salad, no chicken strips. Overpriced food and owner. No wonder the place was emp
    via youandmeandrainbows

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reviews customer service karen-customer customers restaurant entitled customers yelp restaurant work restaurant server
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